Saudi Awwal Bank Becomes the First Bank in the Kingdom to Obtain ISO Certification for Quality Management System in Operations

Saudi Awwal Bank has achieved the ISO 9001:2015 certification from the International Organization for Standardization (ISO), becoming the first bank in the Kingdom to receive this prestigious recognition. This certification is awarded to organizations that effectively manage and enhance quality in their operations.

The certification process involved thorough audits conducted by experts from the British Standards Institution (BSI) over the past three months, assessing various processes and procedures within the bank. This review ensured that SAB is committed to quality management and continuous improvement, allowing the bank to better meet customer expectations.

Ghada Al Jarbou, Chief Operating Officer at SAB, stated: "We are pleased to be the first bank in the Kingdom to obtain the ISO 9001:2015 certification.

This achievement reflects our commitment to delivering quality services and our focus on improving performance across the bank".

She added, "This certification represents the hard work and teamwork of our staff. It strengthens our position in the banking sector and supports our goals in line with the Saudi Vision 2030".

This certification highlights SAB's ongoing commitment to improving its services and meeting the needs of its customers, contributing to the broader economic growth in the Kingdom.